Pay per agent. Your whole company reports for free.
One simple plan. You are billed only for the staff who work the help desk - your agents and admins. The people who report issues are always free.
7-day free trial. Card required, nothing charged until it ends. Cancel any time.
- Unlimited reporters, always free - your whole company can raise tickets
- Unlimited tickets, comments and attachments
- Buy staff seats (agents and admins) as you grow, and release them when you don't
- Email and push notifications, with per-person preferences
- 24/7 on-call rotation by priority and category
- Companies, groups, roles and category-based access
- Dashboard, audit trail and a permanent deletion log
How the billing works
Staff seats are billed
Staff are the people who work the help desk: agents who resolve tickets and admins who also run the workspace. Reporters, who only raise tickets, are free and unlimited.
Buy seats, add your team
Buy the number of staff seats you need, then add agents and admins into them. Need more later? Add seats in a click and they take effect immediately.
No surprises
You can never be charged for more staff than you bought, and you can change or cancel your plan whenever you like from your billing page.
Frequently asked questions
How much does GoReportIt cost?
€5 per staff seat per month. A seat is an agent or admin who works the help desk. One simple plan, and tickets are unlimited.
Are reporters charged?
No. Reporters, the people who only raise tickets, are free and unlimited. You are billed only for the staff who work the help desk.
Is there a free trial?
Yes. Every plan includes a 7-day free trial. A card is required but nothing is charged until the trial ends, and you can cancel any time.
Can I change how many seats I have?
Yes. Add staff seats in a click and they take effect immediately, or release seats you no longer need. You can never be charged for more staff than you bought.
Ready to get organized?
Start your 7-day free trial and clear the backlog.